Pacific Roots Autoship

Your orders will continue to be processed on auto shipment from your desired frequency on the date you placed your initial order. Your credit card will be charged within one business day before the initial order date and your products will ship within 2 business days from the initial order date. Auto shipment products will be automatically shipped every: 2 weeks, 1 month, 6 weeks, 2 months, or 3 months based on the frequency you choose. The same credit card will be charged on every order.

Log into your account profile and update the credit card or address information on the account. Please keep in mind that the updates MUST occur no later than 24 hours (or one full business day) prior to the next expected payment date. If your payment is scheduled to be made over a weekend or on a Monday, the credit card or address information MUST be updated no later than Thursday night at 11:59 pm Eastern Time. If your card is scheduled to be charged on a holiday, any changes MUST be made at least one full business day prior to the scheduled charge.

Log into your account profile and update the product subscription information. In order to ensure the change is effective before your next scheduled autoship date, you MUST make the change a minimum of one full business day prior to the scheduled payment date.

Log into your account profile and update the chosen frequency of your autoship subscription. In order to ensure the change is effective before your next scheduled autoship date, you MUST make the change a minimum of TWO full business days prior to the scheduled payment date.

Your autoship subscription MUST be canceled at least TWO full business days prior to the next payment date, otherwise that shipment will go out as planned.

Pacific Roots guarantees you will get the best price on your autoship subscriptions. If you find a better deal on one of the Pacific Roots products we ship to you, just send us an email at info@pacificroots.com providing the name and address on your account detailing the discount and where you found it. We will gladly refund that dollar difference amount to you in the form of a credit for a future order.

No. Shipping is free on all orders over $100. Orders under our minimum for free shipping will be charged current shipping rates.

The initial order will be charged when the order is placed. The auto shipment orders will be charged within one business day before the initial order date based on your shipping frequency.